Privacy Policy
Effective date: July 2026
This page explains what information we collect, why we collect it, and how it is used when you visit the Turistar network.Our goal is simple: to build the most complete, accurate and useful travel guide to Portugal while respecting the privacy of every visitor. We believe great travel information does not require extensive collection of personal data. Whenever reasonably possible, our websites are designed to operate with minimal personal information.
Our Privacy Principle
We believe visitors should be able to explore Portugal without being extensively tracked or profiled. We do not build profiles of your browsing habits, and we do not sell your data.
Information We Collect
We intentionally minimise the amount of information we collect. Most visitors can browse the Turistar network without creating an account, registering or providing any personal information.
Depending on how you use our websites, we may process:
- Technical information automatically generated when you visit our websites.
- Anonymous or aggregated usage statistics that help us understand how our websites are used.
- Information you voluntarily provide when contacting us.
Legal Basis
Where personal information is processed, we do so only where permitted by applicable law, including where necessary to respond to your enquiries, comply with legal obligations, protect our legitimate interests, or where you have given your consent.
Server Logs
Like most websites, the Turistar network automatically records technical information in server logs when you visit.
This information may include:
- IP address
- Browser type and version
- Operating system
- Date and time of your visit
- Pages requested
- Referring website (when available)
Cookies
Wherever reasonably possible, the Turistar network operates without first-party cookies. For example, your preferred language is selected through the website address (URL) rather than being stored in your browser.
Please note that third-party services used on our websites (such as advertising networks or affiliate partners) may place cookies in your browser to serve relevant content or ads. We do not control or have access to these third-party cookies.
If, in the future, we introduce non-essential first-party cookies, this Privacy Policy will be updated accordingly and your consent will be requested where required by law.
Analytics
The Turistar network may collect anonymous and aggregated statistics, where possible, about how our websites are used.
Anonymous usage statistics help us improve the quality of our websites by allowing us to understand:
- which content visitors find most useful;
- how navigation can be improved;
- where technical issues occur;
- how the overall experience can be made better.
Advertising
Some websites within the Turistar network may display advertising or affiliate links. These partnerships help finance the continued development, maintenance and expansion of the Turistar network while allowing access to our travel information to remain free of charge.
When third-party advertising or affiliate services are used, those providers may process information in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you choose to visit.
How We Use Information
Any information we collect may be used only to:
- operate and maintain the Turistar network;
- improve the quality and accuracy of our content;
- monitor the performance and security of our websites;
- diagnose and resolve technical problems;
- comply with applicable legal obligations.
Data Retention
Because we intentionally collect very little personal information, we also retain very little. Technical information is kept only for as long as necessary to operate, secure and maintain the Turistar network, or as required by applicable law.
When information is no longer required for these purposes, it is deleted or allowed to expire through our normal operational procedures.
Your Rights
We do not normally collect or store personal information about visitors. If you contact us directly, we will use the information you provide only to respond to your enquiry.
If you believe your privacy rights have been infringed, you have the right to contact your local data protection authority.
Third-Party Websites
The Turistar network contains links to third-party websites, including travel providers, accommodation providers and other external resources. We are not responsible for the content, availability or privacy practices of those websites.
We encourage you to review the privacy policies of any third-party websites you choose to visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our websites, legal requirements, or our data processing practices.
Any updates will be published on this page together with the revised effective date. We encourage visitors to review this Privacy Policy periodically to stay informed about how information is handled.
Contact
If you have any questions about this Privacy Policy or the way information is handled on our websites, you may contact us through our contact page or directly via email at privacy@turistar.com.
We take privacy seriously and will make every reasonable effort to respond promptly to legitimate privacy-related enquiries.